Piscifun® Electric Big Game Reels Heiko Recommended Fishing Reels
Frequently Asked Questions
Q: what Kind of braid line capacity does it have?
Q: Is there a power cord with electric reel that can be used to connect to the boat's power？
A: Yes, there is a power cord included, When you buy our electric reel will come with a 10.3in/2.7m power cable with alligator clip battery connector
Q: Can electric reels be used with 12V boat batteries？
A: Yes，you can use the boat's 12V battery, but the power supply voltage of boat is unstable, so we recommended to use the special battery for electric reel
Q: Battery can be used for Daiwa, Shimano's electric reel?
A: Yes, all electric reel with a voltage of DC12-16.8V are suitable
Q: Will this reel handle a halibut?
A: Yes, it can be used for halibut, but the weight range is better within 15kg/33lb.
Q: How long is the battery life？
A: 5000mAh : (14oz lure,waterdepth of 165ft,about 180 times PISCIFUN Kraken Xtest)
10000mAh:(14oz lure,waterdepth of 165ft,about 350 times PISCIFUN Kraken Xtest)
【Easy for Big Fish】The Piscifun electric reel inherits Piscifun’s pursuit of quality. The powerful drag system produces 33lbs of max drag. 12+1 stainless steel bearings and CNC machined gear offer ultra-smooth operation. The 5.0:1 means plenty of torque to haul in big fish!
【Stronger & More Compact】An electric motor imported from Japan drives the electric reel to deliver incredible power and performance. It comes
with a rechargeable battery, the unique one-piece aluminum frame reduces the weight and increases overall sensitivity, enabling you to concentrate on the ultimate battle!
【User-Friendly Design】Equipped with an LCD precision electric counter and high-strength aluminum alloy handle, the electric reel is perfect for fishing. The multi-speed power function allows the angler to switch smoothly and efficiently to the best speed depending on the situation.
【Battery-Equipped】The reels can be plugged into the ship to use and you can also conveniently use a separate battery, we offering two capacity battery 5000mAh and 10000mAh, and the battery also fit on reels like Shimano,Diawa and other brand electric reels which voltage between 12-16.8V.
If you are not completely satisfied with an item you have purchased from our site, return or exchange it to us within 30 days after received, less any shipping fees incurred by the seller or purchaser. If you are returning items that were ordered as part of a promotional discount or were bundled, we will gladly accept the return; however, the value of the discount, free product, or gift card will be deducted from your reimbursement.
If the return is caused by the consumer, consumer should be responsible for the shipping fee. The specific fee should be based on the express company you choose. If due to our reasons, the goods received are damaged or not correct, and the consumer is not required to bear the shipping fee for this reason.No restocking fee to be charged to the consumers for the return of a product.
We do not require a "return authorization but you may wish to contact us prior to returning the merchandise if you have any questions about a return or exchange.
Note the following:
1.All returns and exchanges must be new and unused, in the original packaging and contain all original parts and accessories and with proof of receipt include the original invoice and package tracking number.
2.Shipping for returned merchandise must be pre-paid by the customer.
3.It generally takes 5 to 7 business days to process the returns and exchanges if the item is received.
4.We cannot be responsible for lost or damaged packages that are sent to us for return or exchange. Therefore we recommend you purchase insurance from your shipper.
5.We cannot be held responsible for damage to items resulting from improper use not in accordance with listed directions or established practice
6.Once used, it cannot be returned and if defective or damaged must be returned to the manufacturer for warranty repair or replacement.
If a return is requested you will receive an email confirmation that the return has been processed.We will start the return process within two business days once receive the information. And we will refund you within one business day once get your return tracking number.
If you need to exchange an item, you will receive an email confirmation that the new item(s) have been shipped to you.
If a product arrives damaged or your order is incorrect in any way, please contact customer service for assistance at firstname.lastname@example.org
To be able to better assist you, when shipping your return product please include a note in the box with the following information:
• First and Last Name
• Order Number
• Reason for Return
• Return Address
Customers will only be charged once at most for shipping costs (this includes returns); No-restocking to be charged to the consumers for the return of the product.
Piscifun reserves the sole right to refuse the return of any item in which the purchaser has made previous multiple returns or if the product has been used. In addition, we will not accept orders from customers that have demonstrated a high incidence of returns after purchase.
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