Shipping & Payment
We ship our products to over 150 countries around the world.
We will always try and get your order to you as fast as possible after you place your order (subject to the order having been accepted by us as will be confirmed to you), normally within 2 working days or less if the goods are in stock.
USPS, FedEx, EMS, E-Packet, Special Line-YW
The shipping generally takes 5 to 15 days to the USA before successful delivery. Otherwise, shipping takes 10-25 days. (There may some delay due to COVID-19, Thanks for understanding!)
All delivery times are quoted in business days, weekends and holidays excluded. Orders will be processed the following working day if all orders placed after Friday.
Warehouse Address: C/O 200 Docks Corner Road, Suite 221 Dayton, NJ ,08810, US
Shipping charges depend on a number of factors including the weights and dimensions of the parcel being sent, the desired shipping speed, and the destination country. Besides, Shipping charges do not include applicable duties or taxes. Duty, customs and any other import taxes are not prepaid and are the responsibility of the customer because we have little knowledge if you will or will not get charged tax due to a large number of countries and tax laws worldwide.
As soon as the goods are delivered to you, you are responsible for them.
*Please note we are unable to ship to the following countries:
If a tracking number is available for your order, we will provide that tracking number to you when your order ships. All of the above times are estimated only.
USPS tracking website: https://tools.usps.com/go/TrackConfirmAction_input
FedEx tracking website:http://www.fedex.com/cn_english/
Other carrier websites: http://www.17track.net/en/
1. Pay with Paypal
When you place an order with Paypal you will be redirected to the PayPal payment page, where you can make your payment by logging in with your PayPal email and password.
You may still check out even without a PayPal account. To do so, please choose the option of "Debit/Credit Card" and you’ll be redirected to a secure page where you can enter your credit card information or complete your payment safely via PayPal.
2. Pay with credit /debit cards (VISA, Mastercard, Maestro，AMERICAN EXPRESS)
The available credit card options are listed above.
Please note that Piscifun does not collect your credit/debit card number or personal information when you make a payment. For questions regarding your transactions on our site, please consult your card-issuing bank.
*Please note: We do not accept personal checks, money orders, direct bank transfers, payments, or cash on delivery.
Apply coupon code before payment
You can apply coupons if you have coupon code before you click the “Complete order” button. Once you’ve entered your coupon code and hit “Apply” and the discount will automatically adjust your order total. Please note that if you do not click the “Apply” button before complete order, your order total will not reflect coupon discount.
1. Why has my credit card been declined?
The most common credit card issue is incorrect card details, if you have checked the card details are correct the following issues may arise:
. Do not honor by your card issuing bank.
. Insufficient funds in your card.
. The card has expired or a new card has not been activated.
. System section time-out.
. Stolen or lost card.
2. What if my credit card is declined?
If your credit card can’t be used, we suggest that you make a payment with another card or use Paypal to complete the payment.
3. How to pay via PayPal?
Through PayPal, you can pay with credit card, debit card, or connected bank account. Once your order is submitted, you will be redirected to PayPal's page where you can make the payment.
1). Log in to your PayPal account or use Credit Card Express.
2). Enter your Card Details, the order will be shipped to your PayPal address, and click Submit.
3). Your Payment will be processed and a receipt will be sent to your email inbox.
*Note please: Your order will be shipped to your PayPal address. Ensure you have selected or entered the correct delivery address.